ordering with Lighten Up!

ordering with Lighten Up! is intended to be a easy experience. we give you as many options as posibble to place your order. you can place your order online, by phone, by fax, by email, or by visiting us in stone harbor, new jersey at our famous toy and kite shop by the beach. a stone harbor tradition of fun and games since 1983.

1. ordering on-line. www.lightenuponline.com

to order on-line simply click the "Add to Cart" button under each product you would like to buy. when you are finished shopping, click the "checkout" button on your shopping cart page. follow instructions for shipping information and credit card payment. orders on-line can be paid with Visa or Master-card.

2. ordering by phone. 1 (800) 679-5747

after you have finished shopping you can call us with your order by phone. ordering by phone is a free call. remember to write down the item's "name", "item number", "price", and "quantity".  orders by phone can be paid with Visa, Master-card, American Express, or Discover. also arrangements can be made to pay by check or money order.

3. ordering by fax. 1 (609) 983-9133

after you have finished shopping you can send us your order by fax. remember to write down the item's "name", "item number", "price", and "quantity". also remember to tell us your name and a number where we can contact you. this number can be a phone or fax number. generally at this point we will need to contact you to arrange payment, unless you specify method of payment on fax. orders by fax can be paid with Visa, Master-card, American Express, or Discover. also arrangements can be made to pay by check or money order.

4. ordering by email. lightenuponline@comcast.net

after you have finished shopping you can send us your order by email. remember to write down the item's "name", "item number", "price", and "quantity". we will contact you by email. generally at this point we will need to contact you to arrange payment unless you specify method of payment on email. orders by email can be paid with Visa, Master-card, American Express, or Discover. also arrangements can be made to pay by check or money order.

5. visiting the store. Lighten Up! 283 96th street - stone harbor - new jersey - 08247

perhaps one of the most enjoyable things you could do. come to shop or just play around. we have been in business since 1983. our store is filled with toys, puzzles, games, kites, flags and wind-socks. everything is opened and out to play with and explore. we are two blocks from the beautiful beaches of stone harbor. we are open all year. summer hours are from 10AM until at least 10PM (usually later). winter hours are from 11AM until 4PM. fall and spring hours fall in-between. call! email! fax! take exit 10 off the new jersey parkway. head east toward the beach.

shipping

when an order is received, three things determine length of time until order is delivered; product availability, validation of payment, and ship time. every effort is made to have items listed on the web-site in stock. if an item is in stock it will ship immediately. if an item is not in stock it will either already have been ordered or will be ordered. from time to time an item may be discontinued and no longer is available. after your order is placed you will be notified of its availability and approximate/exact ship date. products are shipped after payment is received.

all items shipped by Lighten Up! are shipped through the US Post Office in stone harbor, nj via Priority Mail. 2 to 4 days to US addresses. items can be shipped overnight if specified.

Lighten Up! can ship all items to almost anywhere in the world. just contact us for pricing.

return policy

if an item you ordered from Lighten Up! does not meet your expectations, simply return it.

thank you,
todd jenkins and shem jenkins


      
© Lighten Up - 283 96th St , Stone Harbor NJ 08247 - CALL (800) 679-5747 - FAX (609) 967-9133